We are looking for Sales Support Associate to join our team. As a Sales Support Associate, you will collaborate with our Sales & Marketing departments and help us generate leads. We are looking for a thinker and a problem solver.
- Counselling students and parents about the courses, both online & offline, offered by the organization.
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Managing support activities such as technical support, general support for the assigned geographies and ensuring the highest customer satisfaction Maintaining CRM tools such as Freshdesk & LeadSquared with correctly segmented data for targeted marketing activities.
- Collaborating with the various teams of organization (Sales, Development & Product) for planning and forecasting.
- No sales targets.
- Key Qualifications
- Freshers / 0-1 years of customer support and customer handling experience.
- Fluent in English and Hindi Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Proficient in English and Hindi Bachelor’s degree with specialization in Marketing/ Sales/ Mass Communication is preferred.
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