1. Diagnose and troubleshoot technical issues.
2. Monitor the performance of SAN servers.
3. Solid understanding of LAN/WAN networks, planning and implementation of network setup.
4. Proactively manage and maintain server, network, and firewall systems.
5. Taking care of SD-WAN between the branches.
6. Should have Strong knowledge on Google Workspace and should be able to manage.
7. Should take care of complete IT Inventory (Software & Hardware).
8. Should have knowledge on Office 365 Environment & OneDrive, etc.
9. Ability to troubleshoot network and infrastructure issues.
10. Responsible for monitoring system performance, IT system operations and storage utilization.
11. Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers.
12. Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
13. Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
14. Responsible for total IT Procurement and follow up's with Vendors and internal finance team.
15. Should have knowledge on Slack Management.
16. AWS / AWS SnowBall Knowledge will be an added advantage.